Remstal Hotel, Weinstadt

Privacy Policy

We take the protection of your data very seriously. For this reason, we naturally comply with the statutory data protection regulations and do everything in our power to keep your data confidential. It is also important to us that you always know which data we store and how we use it. Please take a moment to read the following information, which explains how we handle your data.

We reserve the right to update the content of this privacy policy from time to time in order to ensure protection in the future as well, particularly in line with new legal requirements or technical developments. However, this applies only with regard to explanations concerning data processing. If user consent is required for certain changes, or if such changes affect contractual relationships with users, they will only take effect with the users’ consent.

We therefore recommend that you regularly review our information and notes on data processing.
Types of data processed:
– Inventory data (e.g., names, addresses)
– Contact data (e.g., email addresses, telephone numbers)
– Content data (e.g., text input, photographs, videos)
– Usage data (e.g., websites visited, interest in content, access times)
– Meta/communication data (e.g., device information, IP addresses)
Purpose of processing:
– Providing the online offering, its functions, and content
– Responding to contact requests and communication with users
– Security measures
– Reach measurement / marketing
1. Purpose and responsible entity
1.1. This privacy policy explains the type, scope, and purpose of the collection, processing, and use (hereinafter collectively referred to as “processing”) of personal data within this online offering and the associated websites, functions, and content, as well as external online presences (hereinafter collectively referred to as “online offering” or “website”). The privacy policy applies regardless of the domains, systems, platforms, and devices used (e.g., desktop or mobile) through which the online offering is accessed. With regard to the terminology used, such as “processing” or “controller,” we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

1.2. The provider and data protection officer responsible under data protection law is: Ioana RossWerkstraße 41, 71384 Weinstadt.

Phone: +49 7151 99 44 33, E-Mail: info@remstal-hotel.de,
Legal notice: https://www.remstal-hotel.de/imprint
(Hereinafter referred to as the “provider,” “we,” or “us.”).

1.3. The terms used in this privacy policy, such as “user,” are intended to be gender-neutral.
2. General information on data processing
2.1. We process users’ personal data in accordance with the applicable data protection regulations and in compliance with the principles of data minimization and data avoidance. This means that users’ data is only processed if a legal basis exists — particularly when the data is required for the fulfillment of our contractual obligations or online services, is legally required, or is processed based on user consent.

2.2. We take organizational, contractual, and technical security measures in accordance with the state of the art in order to ensure compliance with data protection regulations and to protect the data we process against accidental or intentional manipulation, loss, destruction, or unauthorized access.

2.3. If, within the scope of this privacy policy, content, tools, or other means from other providers (hereinafter referred to as “third-party providers”) are used and such providers are located in third countries (i.e., outside the European Union), it must be assumed that a data transfer takes place to the countries in which the third-party providers are based.

The transfer of data to third countries either occurs on the basis of a legal permission, user consent, or specific contractual provisions that ensure the legally required security of the data.
3. Processing of personal data
3.1. Users’ personal data is processed for the following purposes: (a) the performance of our services, customer support, service-related and user-related functions, as well as ensuring effective customer service and/or technical support; and (b) the sending of newsletters or other promotional material, provided that users have given their consent.

3.2. When users contact us (e.g., via contact form or email), the information provided by the user is stored for the purpose of processing the inquiry and in case follow-up questions arise.

3.3. Personal data provided for the purpose of ordering information/brochures etc. (such as name, email address, postal address, payment data) is used solely for fulfilling and processing the order. This data is treated confidentially and is not shared with third parties who are not involved in the ordering, delivery, or payment process.

3.4. We forward data to third parties only when necessary for billing purposes (e.g., carrying out bank transactions or postal dispatch of invoices) or otherwise required to fulfill our contractual obligations toward users.
4. Sending information via newsletter
4.1. The following information regarding the newsletter applies insofar as a newsletter is offered within our online services.

4.2. Emails containing promotional information about us, our services, and offers are sent only with the explicit consent of the user.

4.3. Before the newsletter is sent, the email owner receives a confirmation email in which they must verify their newsletter registration. Registrations that are not confirmed are automatically deleted within four weeks at the latest.

4.4. Newsletter registrations are logged in order to be able to prove that the registration process complies with legal requirements. This includes recording the times of registration and confirmation.

4.5. Users may revoke their consent to the storage of their data, the use of their email address, and the sending of newsletters at any time. Revocation may occur, for example, via a link provided within the newsletters.
5. Collection of access data
5.1. We collect data about every access to the server on which our online service is hosted (so-called server log files). Access data includes the name of the accessed webpage, file, date and time of access, the amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address, and the requesting provider.

5.2. We use these log files only for statistical evaluations for the purpose of operating, ensuring the security of, and optimizing our online services, and in accordance with legal requirements. However, we reserve the right to subsequently review the log files if there is a justified suspicion of unlawful use based on concrete evidence.
6. Cookies
6.1. Cookies are small files that store data on the user’s devices (e.g., desktop or mobile computers) to be retrieved later. Cookies may store additional data or be read again in the future. The data stored in cookies may be processed by us or by third-party providers. Users are informed about the use of cookies within our online services as part of this privacy policy.

6.2. It is possible to view our online services without cookies. If users do not want cookies stored on their device, they are asked to deactivate the relevant option in their web browser’s system settings. Stored cookies can be deleted in the browser’s system settings. Excluding cookies may lead to functional limitations of our online services—for example, when media content requires cookies for playback control.

6.3. Users can manage many online advertising cookies from companies via the U.S. site http://www.aboutads.info/choices/oder or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/
7. Integration of Third-Party Services and Content
7.1. It may occur that content or services from third-party providers—such as YouTube videos, city maps, or graphics from other websites—are embedded within our online services. Embedding content from third-party providers always requires that the third-party providers perceive the user’s IP address, since they would not be able to send the content to the user’s browser without the IP address. The IP address is therefore required for displaying such content.

Furthermore, third-party providers may place their own cookies and process users’ data for their own purposes. From the processed data, user profiles may be created. We strive to use such content and services in a data-minimizing manner and carefully select reliable third-party providers with regard to data security.

7.2. The following overview lists the third-party providers as well as their content, including links to their privacy policies, which provide further details on data processing and, where available, opt-out options:

7.3. Videos from the “YouTube” platform, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, 
Opt-Out: https://www.google.com/settings/ads/.

7.4. Maps from the “Google Maps” service, provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, 
Opt-Out: https://www.google.com/settings/ads/.

7.5. Videos from the “Vimeo” platform, provided by Vimeo Inc., Attention: Legal Department, 555 West 18th Street, New York, New York 10011, USA.
Privacy Policy: https://vimeo.com/privacy.

7.6. Videos from the “Wistia” platform, provided by Wistia Inc., 17 Tudor Street, Cambridge, Massachusetts, United States, USA.
Privacy Policy: https://wistia.com/privacy.
8. Social Media Buttons and Links
8.1. The links/buttons to social networks and platforms (hereinafter referred to as “Social Media”) used within our online services generally establish a connection between the social networks and the users only when users click the links/buttons and access the respective networks or their websites. This functionality corresponds to that of standard online links.

8.2. The following overview lists the linked social media providers together with links to their privacy policies, which offer further information on data processing and, where applicable, opt-out options:

8.3. facebook.com, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Privacy Policy: http://de-de.facebook.com/policy.php, 
Opt-Out: https://www.facebook.com/settings.

8.4. Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/, 
Opt-Out: https://www.google.com/settings/ads/.

8.5. Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
Privacy Policy: http://twitter.com/privacy.

8.6. XING AG, Dammtorstraße 29-32, 20354, Hamburg, Germany.
Privacy Policy: https://www.xing.com/privacy. 

Information from XING on the “XING Share Button”:
When this website is accessed, your browser briefly establishes a connection to XING servers (“XING”) in order to enable XING Share Button functions (particularly the calculation/display of the share count). XING does not store any personal data regarding your visit to this website. In particular, XING does not store IP addresses. No analysis of your usage behavior through cookies related to the XING Share Button takes place.

The current data protection information regarding the XING Share Button can be accessed at: https://www.xing.com/app/share?op=data_protection.
9. Reach Measurement: Google Analytics
9.1. We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie about users’ use of the online service is generally transmitted to a Google server in the USA and stored there.

9.2. Google will use this information on our behalf in order to analyze users’ use of our online services, to compile reports on activities within the online service, and to provide us with further services related to the use of this online service and internet usage. Pseudonymous user profiles may be created from the processed data.

9.3. We use Google Analytics only with activated IP anonymization. This means that the IP address of users within member states of the European Union or in other contracting states of the Agreement on the European Economic Area is shortened by Google. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

9.4. The IP address transmitted by users’ browsers will not be merged with other Google data. Users can prevent cookies from being stored by adjusting their browser settings; they can also prevent Google from collecting and processing data generated by the cookie and related to their use of the online service by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

9.5. Further information on data usage for advertising purposes by Google, as well as settings and opt-out options, can be found on Google’s webpages at: 
http://www.google.com/policies/technologies/ads, 
http://www.google.de/settings/ads 
http://www.google.com/ads/preferences/.
10. Users’ Rights
10.1. Users have the right, upon request, to receive free information about the personal data that has been stored about them.

10.2. In addition, users have the right to request the correction of inaccurate data, the withdrawal of consent, the restriction or deletion of their personal data, as well as the right to lodge a complaint with the competent supervisory authority in the event they assume unlawful data processing has taken place.
11. Deletion of Data
The data stored by us will be deleted as soon as it is no longer required for its intended purpose and no statutory retention obligations prevent its deletion.
12. Changes to This Privacy Policy
12.1. We reserve the right to amend this privacy policy in order to adapt it to changed legal requirements or to changes in the service or in data processing.

12.2. Users are therefore asked to review the content of this privacy policy regularly.
reCAPTCHA
To protect your inquiries submitted via the online form, we use the reCAPTCHA service provided by Google Inc. (“Google”). The purpose of this query is to distinguish whether the input is made by a human or is being misused by automated, machine-based processing. The query includes the transmission of the IP address and, if necessary, other data required by Google for the reCAPTCHA service. For this purpose, your input is transmitted to Google and further processed there.
Your IP address is shortened by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other data held by Google. The deviating data protection provisions of Google apply to this data.
Further information on Google’s privacy policy can be found at:
https://www.google.com/intl/de/policies/privacy/
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