Privacy policy

1. Objective and responsible body

1.1. This Privacy Policy clarifies the nature, scope and purpose of the collection, processing and use (hereinafter collectively referred to as “Processing”) of personal data within this online offer and the websites associated with it (hereinafter referred to as “Processing” collectively referred to as the “Online Offer” or “Website”). The privacy policy applies regardless of the domains, systems, platforms and devices used (e.g. Desktop or mobile) that run the online offering.
1.2. The provider and the data protection body responsible for data protection is Ioana Alina Ross, Werkstrasse 41, 71384 Weinstadt, phone: +49 7151 – 99 44 33, email: info (at) remstal-hotel.de, complete imprint: https://remstal-hotel.de/impressum/ (within the framework of this Data Policy is referred to as “Provider”, “we” or “us”).
1.3. The terms used in this privacy policy, such as: “Users” are gender-neutral.

2. Basic data processing information

2.1. We only process users ‘ personal data in accordance with the relevant data protection regulations in accordance with the requirements of data transparency and data avoidance. This means the data of the users will only be available if a legal permit is available, especially if the data is required to provide our contractual services as well as online services, respectively. Are required by law or processed when consent is given.
2.2. We take organisational, contractual and technical security measures in accordance with the state of the art to ensure that the rules of the data protection laws are complied with and thus to prevent the data we process against accidental or Protect intentional manipulation, loss, destruction or access by unauthorized persons.
2.3. Insofar as content, tools or other means are used by other providers (hereinafter collectively referred to as “third party providers”) within the scope of this Data Protection Declaration and whose registered office is abroad, it shall be assumed that a transfer of data to the participating countries of the third-party providers. The transfer of data to third countries is carried out either on the basis of legal permission, user consent or special contractual clauses, which ensure the legally required security of the data.

3. Processing personal data

3.1. Users’ personal data will be processed for the following purposes: (a) the performance of our services, services and users, as well as the guarantee of effective customer service and /or technical support and (b) sending newsletters or other promotional material, provided that the users have given us appropriate consent.
3.2. When contacting us (via contact form or email), the user’s details are stored for the purpose of processing the request as well as in the event that follow-up questions arise.
3.3. For the purpose of ordering information/brochures, etc. personal data provided (such as name, e-mail address, address, payment data) will only be used by us for the fulfilment and processing of the order. This data will be treated confidentially and will not be passed on to third parties who are not involved in the ordering, delivery and payment process.
3.4. We will forward the data to third parties if this is for billing purposes (e.g. carrying out bank transactions or sending invoices by post) or otherwise necessary to fulfil our contractual obligations towards users.

4. Sending information via newsletter

4.1. The following information about the newsletter applies if a newsletter is offered within our online offer.
4.2. E-mails with advertising information about us, our services and offers will only be sent with the express consent of the users.
4.3. Before sending the newsletter, the e-mail holder will receive a confirmation e-mail in which he must confirm the newsletter registration. Unconfirmed registrations will be automatically deleted within four weeks at the latest.
4.4. Registrations to the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes, in particular, the recording of the filing and confirmation date.
4.5. Users can revoke their consent to the storage of the data, the e-mail address and their use for sending newsletters at any time. The revocation can, for example, via a link in the newsletters.

5. Collection of access data

5.1. We collect information about every access to the server on which this online offer is located (so-called server log files). Access data includes name of the website retrieved, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type plus version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting providers.
5.2. We use the log data without assignment to the person of the user or other profiling according to the legal provisions only for statistical evaluations for the purpose of operation, security and optimization of the online offer. However, we reserve the right to check the log data retrospectively if there is reasonable suspicion of unlawful use on the basis of concrete evidence.

6. Cookies

6.1. Cookies are small files that contain data about users or their online use on users’ devices (e.g. desktop or mobile computer) for later retrieval. Cookies can be supplemented or read out in the future with further data. The data stored in the cookies can be processed by us or by third-party providers. Users are informed about the use of cookies in the context of our online offer within the scope of this data protection declaration.
6.2. The viewing of our online offer is also possible to the exclusion of cookies. If users do not want cookies to be stored on their computer, they are asked to disable the corresponding option in the system settings of their web browser. Saved cookies can be deleted from the browser’s system settings. The exclusion of cookies may lead to functional limitations of this online offer, e.g. when media need to set cookies for media control.
6.3. It is possible to manage many online ad cookies from companies via the US site http://www.aboutads.info/choices/oder the EU site http://www.youronlinechoices.com/uk/your-ad-choices/

7. Integration of services and content of third parties

7.1. It may happen that content or services of third-party providers, such as videos from YouTube, city maps or graphics from other websites, are embedded within our online offer. The embedding of content of the third-party providers always presupposes that the third-party providers perceive the IP address of the users, since they could not send the content to the user’s browser without the IP address. The IP address is required for the presentation of this content. In addition, third-party content providers can set their own cookies and process users ‘ data for their own purposes. User profiles of users can be created from the processed data. We will use this content as sparingly and objectively as possible, as well as by selecting reliable third-party providers in terms of data security.
7.2. The following presentation provides an overview of third-party providers as well as their contents, as well as links to their privacy policies, which provide further information on the processing of data and, in some cases, Already mentioned here, possibilities for opposition (so-called Opt-Out) include:
7.3. Videos of the platform “YouTube” of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.
7.4. Maps of the service “Google Maps” of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, provided. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.
7.5. Videos of the platform “Vimeo” of the third-party provider Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Privacy Policy: https://vimeo.com/privacy.
7.6. Videos of the platform “Wistia” of the third-party provider Wistia Inc., 17 Tudor Street, Cambridge, Massachusetts, United States, USA. Privacy Policy: https://wistia.com/privacy.

8. Social media buttons and links

8.1. The links/buttons to social networks and platforms used within our online offer (hereinafter referred to as “social media”) generally only establish contact between social networks and users when users have the links /click on the buttons and select the respective networks, respectively, the whose websites are accessed. This function corresponds to the mode of operation of a regular online link.
8.2. The following presentation provides an overview of the linked social media providers, as well as links to their data protection declarations, which provide further information on the processing of data and, in particular, Already mentioned here, possibilities for opposition (so-called Opt-Out) include:
8.3. facebook.com, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, Privacy Policy: http://de-de.facebook.com/policy.php, Opt-Out: https://www.facebook.com/settings.
8.4. Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043. The privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.
8.5. Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, U.S. Privacy Policy: http://twitter.com/privacy.
8.6. XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Privacy Policy: https://www.xing.com/privacy. Privacy policy provided by Xing for the “Xing-Sharing-Button”: The “XING Share-Button” is used on this website. When this website is accessed, a connection to servers of XING AG (“XING”) is established via your browser at short notice, with which the “XING Share-Button” functions (in particular the calculation/display of the counter value) are provided. XING does not store any personal data about you when accessing this website. XING stores in particular no IP addresses. There is also no evaluation of your usage behaviour about the use of cookies in connection with the “XING Share button”. The current data protection information for the “XING Share-Button” and additional information can be found on this website: https://www.xing.com/app/share?op=data_protection.

9. Range measurement: Google Analytics

9.1. We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie about users ‘ use of the online offer is usually transmitted to a Google server in the USA and stored there.
9.2. Google will use this information on our behalf to evaluate users ‘ use of our online offering, to compile reports on the activities within this online offering, and to provide more with the use of this online offer and the Internet use related services to provide to us. Pseudonymous user profiles can be created from the processed data.
9.3. We only use Google Analytics with IP anonymization enabled. This means that the IP address of users is being shortened by Google within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address to a server of Google in the USA is transferred and cut there.
9.4. The IP address transmitted by the user’s browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent the collection of data generated by the cookie and related to their use of the online offer to Google and the processing of this data by Google by using the browser plug-in available under the following link. download and install: http://tools.google.com/dlpage/gaoptout?hl=de.
9.5. For more information on Google’s use of data for advertising purposes, settings and opposition options, please visit Google’s websites: http://www.google.com/policies/technologies/ads, http://www.google.de/settings/ads and http://www.google.com/ads/preferences/.

10. Rights of users

10.1. Users have the right, upon request, to receive information free of charge about the personal data that we have stored about them.
10.2. In addition, users have the right to correct incorrect data, revoke consent, block and delete their personal data, and the right to file a complaint with the relevant data processing in the event of acceptance of unlawful data processing. Dismit the supervisory authority.

11. Deletion of data

The data stored by us will be deleted as soon as it is no longer necessary for your purpose and no legal retention obligations preclude deletion.

12. Changes to the Privacy Statement

12.1. We reserve the right to amend the privacy policy to adapt it to changes in the legal situation, or to adapt it to changes in the service and data processing.
12.2. Users are therefore asked to inform themselves regularly about their content.

Recaptcha

To protect your requests via the Internet form, we use the service reCAPTCHA of the company Google Inc. (Google). The query serves to distinguish whether the input is made by a human being or abusively by automated, machine processing. The query includes the sending of the IP address and, if necessary, Further data to Google required by Google for the service reCAPTCHA. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be truncated by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases, the full IP address to a server of Google in the USA is transferred and cut there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other data from Google. This data is subject to the different data protection regulations of the company Google. For more information about Google’s privacy policies, please visit: https://www.google.com/intl/de/policies/privacy/